Remember, if you can't find the answer to your question here, don't hesitate to reach out to us. We are here for all you!
Product Information
Before you reach out to me, take a look at this FAQ section. I've addressed several of the common questions asked in our community. If you still need more information, I am happy to help. Contact me.
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We use a variety of high-quality materials, including 22K, 18K and 14K gold, Sterling Silver, conflict free diamonds, pearls and gemstones of all kinds. Geralyn is a GIA Gemologist and certifies the quality of her jewelry. All our materials are ethically sourced and certified. GSD jewelry is solid gold and never plated.
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Yes, we offer customization on many of our jewelry designs. Geralyn is happy to use your heirloom jewelry to repurpose your significant diamond or gem to create a new heirloom for you. contact us to discuss your ideas, share your story and chat about a design.
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Stop in to see us. If you are not in Chico, CA. We are happy to send you a ring sizer. Go to the product page to purchase one.
Ordering & Payment
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Ordering from our website is easy! Simply add the items you want to your cart, then follow the checkout process. Feel free to reach out if you have any questions. -
We accept various payment methods, including credit/debit cards, PayPal, and Apple Pay.
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Absolutely! Our website uses secure encryption to protect your data.
Shipping & Delivery
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We typically ship Fedex. For all items in stock, we aim to get your order out within 2-3 business days. We will personally contact you for delivery details on a special order or made to order piece. Please refer to our Shipping Policy for more information.
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We currently do not. If you have a special request, Contact us. For more details, please see our Shipping Policy.
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Once your order is shipped, you will receive a tracking number by email.
Returns & Exchanges
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We want you to be completely satisfied with you GSD jewelry. We accept returns within 14 days. The item must be in original condition unworn and undamaged.
Returns are not allowed on customized items or special orders.
Please see our Return & Refund Policy for more details.
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Begin your return or exchange, by contacting Geralyn. contact .
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Once we receive your return. We'll inspect the jewelry, then will process your refund within 5-7 business days to your original payment method.
Customer Support
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Geralyn is available and happy to help in person or by email, phone, Zoom or text. Contact Us . -
Yes, Geralyn thinks every piece of precious jewelry is a gift, whether it's for yourself or a loved one.
Complimentary gift wrap is included with every purchase.